Jira

Automatically create tickets in Atlassian Jira for streamlined issue remediation.

This integration is currently in beta.

Connect Atlassian Jira

• Visit your Account > Integrations > Add.

• Add the Jira integration.

• Add a name for your integration.

• Click Connect Now.

• You'll be redirected to Jira to approve permissions.

Create Profiles

After connecting Jira, you can create profiles to control how tickets are created. To create a profile:

1. Navigate to the Profiles tab

2. Click the + icon

3. Enter a name for the profile

4. Configure your settings:

   1. Project: The Jira Project where tickets will be created.

   2. Reported By: The reporter for the created tickets.

   3. Assigned To: The assignee of the created tickets.

   4. Priority: The priority of the created tickets.

   5. Issue Type: The type of the created tickets.

   6. Due Date Days: The number of days from now when the ticket is due.

   7. Labels: Labels for the created tickets.

5. Click Save

Create Event Rules

To receive Jira tickets, create Event Rules and add your Jira profile as an action. Visit Events > Event Rules to set up rules that determine which events created Tickets in Jira.

Learn more about configuring Event Rules at:

Event Rules